Terms of Service

This Agreement is entered into by Vaulcrypt Software Pvt. Ltd. ("Vaulcrypt," "we," "us") and the entity or individual accessing or using the service ("Company," "you," "your"). By creating an account, connecting a data source, executing an order form, or otherwise accessing or using Vaulcrypt (the "Service"), you accept and agree to be bound by this Agreement on behalf of yourself and, if applicable, the business you represent.

Vaulcrypt is in a founding-customer phase: some features described on our site are in active rollout rather than generally available. Where a feature is not yet live, this Agreement applies once it is.

1. Services and access

1.1 Grant of access.

Subject to this Agreement and payment of all applicable fees, we grant Company a non-exclusive, non-transferable right to access and use the Service for Company's own business purposes during the term.

1.2 Authorized users.

Company is responsible for all use of the Service by its authorized users, for ensuring they comply with this Agreement, for all actions taken through their credentials, and for promptly disabling access and notifying us if credentials are or may have been compromised.

1.3 Restrictions.

Company will not, and will not permit any third party to: resell or make the Service available to anyone outside Company; reverse-engineer, decompile, or create derivative works of the Service; circumvent its security or usage limits; upload malicious code; use the Service for an unlawful purpose; or, without our prior written consent, use the Service or its outputs to develop or train a competing model or product.

1.4 Early access features.

We may invite Company to try features labeled "beta," "preview," or "coming soon." These are provided "as is," may change or be discontinued at any time, and are our Confidential Information.

1.5 Third-party integrations.

The Service connects to accounting and ERP systems you authorize (for example QuickBooks, Xero, NetSuite, or Sage Intacct). Those systems have their own terms and privacy practices, which we don't control. Revoking access from either side may limit or stop parts of the Service tied to that connection.

1.6 Our use of AI.

The Service uses AI to read, match, code, and flag your financial documents, and may occasionally produce an inaccurate or incomplete result. It prepares work for review — it does not move money, submit a payment, or take an irreversible action on Company's behalf unless configured to do so and a human on Company's team approves that specific action. Company is responsible for configuring automated features appropriately and for reviewing what the agent prepares before it is acted on.

2. Fees and payment

Fees, billing cycle, and payment method are set out in your order form or account settings, are non-cancelable and non-refundable, and are exclusive of taxes, which Company is responsible for. Overdue amounts accrue interest at 1.5% per month, or the maximum rate the law allows, and Company will reimburse us for reasonable costs of collection.

3. Term and termination

Either party may terminate for convenience with thirty (30) days' written notice, or immediately for a material breach that isn't cured within a reasonable period; termination doesn't relieve Company of fees already accrued. We may suspend the Service without notice if we reasonably believe Company has breached this Agreement or poses an undue risk to the Service. On termination, Company's access ends, and we'll make your data available for export for a limited period before deleting it under our retention practice.

4. Intellectual property

4.1 Our property.

We own the Service, including its software, models, and design. Except for the limited access right in Section 1.1, no rights in it are granted to Company. Company keeps all rights to the data and content it provides.

4.2 Feedback.

If Company gives us feedback or suggestions about the Service, we may use them for any purpose without obligation to Company.

5. Data and privacy

We process the data Company connects or uploads ("Company Data") to provide, secure, and improve the Service, and as described in our Privacy Policy. We don't sell Company Data or use it to train models for other customers. We may use data derived from Company Data that has been de-identified or aggregated for our own product-improvement and analytics purposes.

6. Confidentiality

Each party will protect the other's non-public information with at least the same care it uses for its own confidential information, and won't disclose it except to personnel and service providers who need it and are bound to confidentiality, or as required by law, regulation, or legal process.

7. Representations and warranties

Company represents that: the Company Data it provides is accurate and current; it has the rights and consents needed to give us that data; it and its authorized users will comply with applicable law; and it will use the Service only for a legitimate business purpose.

8. Disclaimers

The service and all Vaulcrypt property are provided "as is" and "as available." We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the extent the law allows. We don't warrant that the service will be uninterrupted, error-free, or secure. Vaulcrypt is not a law firm, accountant, or professional advisor, and the service does not constitute professional advice.

9. Limitation of liability

Except for intentional misconduct or gross negligence, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from this agreement, even if advised of the possibility. Each party's total liability arising from this agreement will not exceed the greater of the fees Company paid in the three (3) months before the claim, or five thousand dollars ($5,000), except where liability cannot be limited by law.

10. Indemnification

Company will indemnify and hold us harmless from third-party claims arising from Company's or its authorized users' breach of this Agreement, violation of applicable law, or a dispute with a third party relating to Company Data.

11. General provisions

11.1 Governing law.

This Agreement is governed by the laws of India, without regard to conflict-of-law rules, and subject to the exclusive jurisdiction of the courts located there, unless your order form says otherwise.

11.2 Assignment.

Company may not assign this Agreement without our prior written consent; we may assign it freely, including in connection with a merger or acquisition.

11.3 Notices and amendments.

Notices are delivered by email — to info@vaulcrypt.com for us, and to the email on Company's account for Company. We may modify this Agreement by posting a revised version here with a new "last updated" date; for material changes we'll give reasonable advance notice, and continued use after a change takes effect constitutes acceptance.

11.4 Entire agreement; severability.

This Agreement, together with any order form, is the entire agreement between the parties on its subject and supersedes prior discussions on it. If any provision is found unenforceable, the rest remains in effect.

Contact

Questions about this Agreement? Reach us at info@vaulcrypt.com.